International customers, we're sorry, but we have to discontinue our international shipping. There are alternatives, though. We'll discuss them below.
It was a difficult decision, but there are various reasons why we feel we must do this:
- The cost to ship our products internationally often exceeds the cost of the products themselves.
- The cost of replacing damaged or lost international orders is significant.
- Customs and importation costs/fees are unpredictable.
- GDPR (General Data Protection Regulation) rules go into effect May 25, 2018. The rules are currently still very vague, yet the penalties for not following the rules is 4% of your annual gross revenue. It makes more sense for us to simply not offer our products to the EU for now. You can read more about the GDPR at the official site.
International Shipping Alternatives
There are many services that offer shipping internationally for a small fee. One that we found that looks interesting is flycrates.com. The idea is that you find things on amazon (and all our products are currently available on amazon.com), then add it to a "crate". When you fill up the crate, you then ship the crate for a fixed fee. The price isn't that bad if you order multiple items from amazon. Note that we have never used this service. It just looked like a good one in our research.
BorderLinx is another shipping service.
Note that we don't official support these methods, and we can't offer returns or refunds on orders once they've left the United States.